Privacy Policy

Privacy Policy

Effective Date: June 10, 2025

1. Introduction and Overview

DLP Capital ("DLP Capital," "DLP," "we," "us," or "our") is committed to protecting your privacy and ensuring compliance with data protection laws, including:

  • The General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA)

  • The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents

  • The Colorado Privacy Act (CPA) for Colorado residents

  • The Virginia Consumer Data Protection Act (VCDPA) for Virginia residents

  • The Connecticut Data Privacy Act (CTDPA) for Connecticut residents

  • The Texas Data Privacy and Security Act (TDPSA) for Texas residents

  • The Montana Consumer Data Privacy Act (MTCDPA) for Montana residents

  • The Oregon Consumer Privacy Act (OCPA) for Oregon residents

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us through our website, www.dlpcapital.com (the "Site") or other online services that reference this policy.

By using our Site, you consent to the collection and use of your data in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Site.

For questions regarding this policy or how we handle your data, refer to the Contact Us section below.

2. Legal Basis for Processing

Under GDPR and state privacy laws, we must have a lawful basis to process personal data. We process data under the following bases:

  • Contractual Necessity – To provide services or process transactions.

  • Legitimate Interest – For business operations, fraud prevention, and improving services.

  • Consent – When you voluntarily provide data (e.g., for marketing communications).

  • Legal Obligation – To comply with tax, regulatory, and legal requirements.

Sensitive Data Processing (CPA, TDPSA, OCPA Compliance)

We will obtain opt-in consent before processing sensitive data, including:

  • Biometric data

  • Precise geolocation

  • Financial account access

  • Health-related information

3. Information We Collect

a. Information You Provide Voluntarily

This includes:

  • Account Registration: Name, email, address, phone number, password.

  • Form Submissions: Contact details, company name, loan details.

  • Mailing List Sign-Ups: Email address for newsletters.

  • Customer Support: Support tickets, email correspondence.

  • Job Applications: Name, email, phone number, resume.

b. Information Collected Automatically

When you use our Site, we collect:

  • Usage Data: IP address, browser type, pages visited, session duration.

  • Device Information: Device model, operating system, screen resolution, network.

  • Tracking Data: Cookies and analytics to improve services.

c. Information from Third Parties

We may receive information from:

  • Social media platforms, based on your privacy settings.

  • Third-party verification services, to prevent fraud.

4. Your Data Protection Rights (GDPR, CCPA, CPA, VCDPA, CTDPA, TDPSA, MTCDPA, OCPA)

All Users Have the Right To:

  • Access their personal data

  • Correct inaccuracies (required under CPA, VCDPA, CTDPA, OCPA)

  • Request deletion of data (except where legally required to retain it)

  • Opt out of targeted advertising and profiling (CPA, VCDPA, CTDPA, MTCDPA, OCPA)

Oregon (OCPA) Deletion Right Modification

Oregon residents may request full deletion of all collected data, except when retention is required by:

  • Legal obligations (e.g., tax laws, fraud prevention)

  • Contractual agreements

  • Regulatory compliance

5. How We Share Your Data

a. Service Providers & Business Partners

We share personal data with third-party service providers that help us operate and improve our services, including, but not limited to:

  • Website hosting, analytics, and IT support

  • Payment processing and financial services

  • Marketing and advertising partners for promotions and offers

  • Customer service platforms for support and communication

b. Third-Party Marketing & Property-Related Services

We may partner with third-party companies to offer additional services at our properties, including, but not limited to:

  • Short-term rental services

  • Event notifications and promotions

  • Mobile app services (e.g., property alerts, maintenance updates)

If you interact with these third-party services, your data may be shared with them in accordance with their own privacy policies.

c. Payment Processing & PCI Compliance

· We do not directly collect, process, or store payment card information. Instead, we use third-party payment processors that comply with the Payment Card Industry Data Security Standard (PCI DSS). These service providers handle payment transactions securely on our behalf.

· When you make a payment through our Site, your payment details are processed by these third-party vendors. We do not have access to your full payment card details. We encourage you to review the privacy policies of our payment processors for more information on how your payment data is handled.

d. Universal Opt-Out Mechanism (CPA, VCDPA, CTDPA, OCPA)

Residents of Colorado, Virginia, Connecticut, Montana, and Oregon may opt out of:

  • Targeted advertising

  • Profiling-based decisions

  • Data sharing with third parties

Users can opt out via:

  • Browser settings (disable cookies)

  • Privacy request forms

  • Global Privacy Control (GPC) settings

6. Security & Data Retention

We implement:

  • Encryption to protect sensitive data.

  • Access controls to limit personal data access.

  • Regular security audits to monitor vulnerabilities.

We retain personal data only as long as necessary for:

  • Legal compliance (e.g., tax records, fraud prevention)

  • Contractual agreements

  • User-requested deletion (except where required by law)

7. How to Contact Us

Contact Form: https://dlpcapital.com/contact
Address: 405 Golfway W Drive St. Augustine, Florida 32095
Phone: (800) 350-8061

Residents of California, Colorado, Virginia, Connecticut, Texas, Montana, and Oregon may also file complaints with their respective state Attorneys General.

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